Building on the rich legacy of Dr. Austin, Henry J. Austin Health Center’s mission is to deliver person-centered and high-quality health care. Working with our community partners, our exceptional team will provide trauma-informed, holistic care to maximize individuals’ strengths and abilities to achieve optimal health and well-being. Henry J. Austin Health Center’s vision as the center for wellness is to inspire our community to attain their highest quality of life.
Henry J. Austin Health Center is the largest non-hospital based ambulatory care provider in the city, as such we understand the importance of delivering health care to a culturally diverse community. We are proud of our work to provide trauma informed holistic care. Our focus on multi-disciplinary collaborative care includes primary care, behavioral health care, oral health care and clinical pharmacy services. We also understand our community has complex needs and so we offer additional services that support the social determinants of health including services like transportation, food assistance, medication assistance and translation services.
Henry J. Austin Health Center believes the following values are essential to delivering high-quality health care:
Integrity forms the foundation that fosters healthy therapeutic relationships that promote healing. Integrity encompasses honesty, keeping one’s word, and consistently adhering to principles of professionalism, even when it is not easy to do so.
Compassion involves responding with kindness and sensitivity to the vulnerability and suffering of others who may be experiencing frightening changes in their lives, with the threat of losing their autonomy, dignity, control over their bodies, and the direction of their future lives.
Respect is listening to what others want, giving them information, and involving them in planning and decision-making, treating them with dignity and respect, and enabling them to have choice and control over their lives and the services they receive.
Culturally Sensitive is described as care that reflects “The ability to be appropriately responsive to the attitudes, feelings, or circumstances of groups of people that share a common and distinctive racial, national, religious, linguistic, or cultural heritage.”
Quality is the extent to which health care services provided to individuals improves their desired health outcomes.