Patient Information

Henry J. Austin Health Center is a full-service ambulatory care provider. We do not operate on a clinic model, but rather offer patients the continuity of establishing a relationship with their primary care provider. Services are provided on a sliding-scale fee basis, with our lowest fee set at $20. We accept several insurances, and walk-ins are always welcome!

We look forward to making your visit as comfortable as possible because we understand that there are many places you’d rather be. While you are here, we will do everything we can to make your visit as comfortable as possible, while delivering the highest quality of health care.

Medical Malpractice Liability Protection

The Federally Supported Health Centers Assistance Act of 1992 and 1995 granted medical malpractice liability protection through the Federal Tort Claims Act (FTCA) to HRSA-supported health centers. Henry J. Austin Health Center is a HRSA-supported health center.  Therefore, under the Act, Henry J. Austin Health Center employees are deemed or considered Federal employees and are immune from lawsuits resulting from the performance of medical, surgical, dental or related functions, with the Federal government acting as their primary insurer.

For more information visit:  http://bphc.hrsa.gov/ftca/healthcenters/index.html

To report any concerns with quality of care or patient safety you may contact the Joint commission at:

Para informar acerca de cualquier preocupación sobre la calidad de la atención o la seguridad de los pacientes, puede comunicarse con la Comisión Conjunta (The Joint Commission) a la siguiente dirección:

Joint Commission
Office of Quality and Patient Care
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
1 (800) 994-6610

OQPC@JointCommission.org

Thank you for choosing the Henry J. Austin Health Center.