{"id":4571,"date":"2021-03-08T13:00:08","date_gmt":"2021-03-08T18:00:08","guid":{"rendered":"https:\/\/henryjaustin.org\/?page_id=4571"},"modified":"2023-08-29T16:04:53","modified_gmt":"2023-08-29T20:04:53","slug":"grievances","status":"publish","type":"page","link":"https:\/\/henryjaustin.org\/es\/grievances\/","title":{"rendered":"Reclamaciones"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"webique_vc_row_wrap webique_general_colors\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4>At Henry J. Austin Health Center, we are committed to providing high-quality care that is fair, responsive, and accountable to the needs of our patients and their families.<\/h4>\n<p>We are committed to providing our patients and their families with a means to not only receive appropriate healthcare and related services but also to address any concerns they may have regarding such services. While we strive to provide exceptional service, we understand that you may not be satisfied with every experience at HJAHC.<\/p>\n<p>If you need to talk with someone to resolve an issue, <strong>please fill out a grievance form below and click submit.<\/strong> A Henry J. Austin team member will get back to you right away.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-4\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div  class=\"vc_wp_custommenu wpb_content_element patientInfo-sideBar-menuWidget\"><div class=\"widget widget_nav_menu\"><h2 class=\"widgettitle\">Patient Information<\/h2><div class=\"menu-patient-information-container\"><ul id=\"menu-patient-information\" class=\"menu\"><li id=\"menu-item-4126\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4126 webique_standard_menu\"><a href=\"https:\/\/henryjaustin.org\/es\/services-bk\/\"><span class=\"webique_nav_title_wrap\"><span class=\"webique_nav_title\">Registration &#038; FAQ<\/span><\/span><\/a><\/li>\n<li id=\"menu-item-3851\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3851 webique_standard_menu\"><a href=\"https:\/\/henryjaustin.org\/es\/patient-guide\/patient-handbook\/\"><span class=\"webique_nav_title_wrap\"><span class=\"webique_nav_title\">Patient Handbook<\/span><\/span><\/a><\/li>\n<li id=\"menu-item-3850\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3850 webique_standard_menu\"><a href=\"https:\/\/henryjaustin.org\/es\/patient-guide\/my-med-patient-portal\/\"><span class=\"webique_nav_title_wrap\"><span class=\"webique_nav_title\">My Patient Portal<\/span><\/span><\/a><\/li>\n<li id=\"menu-item-3849\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3849 webique_standard_menu\"><a href=\"https:\/\/henryjaustin.org\/es\/patient-guide\/medical-records\/\"><span class=\"webique_nav_title_wrap\"><span class=\"webique_nav_title\">Medical Records<\/span><\/span><\/a><\/li>\n<li id=\"menu-item-5230\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5230 webique_standard_menu\"><a href=\"https:\/\/henryjaustin.org\/es\/grievances\/\"><span class=\"webique_nav_title_wrap\"><span class=\"webique_nav_title\">Grievances<\/span><\/span><\/a><\/li>\n<li id=\"menu-item-5179\" class=\"menu-item menu-item-type-post_type menu-item-object-post menu-item-5179 webique_standard_menu\"><a href=\"https:\/\/henryjaustin.org\/es\/no-surprise-act\/\"><span class=\"webique_nav_title_wrap\"><span class=\"webique_nav_title\">No Surprise Act<\/span><\/span><\/a><\/li>\n<li id=\"menu-item-6927\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6927 webique_standard_menu\"><a href=\"https:\/\/henryjaustin.org\/es\/patient-resources\/\"><span class=\"webique_nav_title_wrap\"><span class=\"webique_nav_title\">Patient Resources<\/span><\/span><\/a><\/li>\n<li id=\"menu-item-6928\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6928 webique_standard_menu\"><a href=\"https:\/\/henryjaustin.org\/es\/sliding-fee\/\"><span class=\"webique_nav_title_wrap\"><span class=\"webique_nav_title\">Discount Programs<\/span><\/span><\/a><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"webique_vc_row_wrap webique_general_colors\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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Austin, nos comprometemos a proporcionar una atenci\u00f3n de alta calidad que sea justa, receptiva y responsable con las necesidades de nuestros pacientes y sus familias. Nos comprometemos a proporcionar a nuestros pacientes y a sus familias un...","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":22,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-4571","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Grievances - Henry J. 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