Director of Information and Technology

Full Time
Full Time

Under the supervision of the Chief Operating Officer, directs and manages the scheduling and operation of computer processing production and provides efficient, effective and timely service to users in the division and for corporate applications.  Also directs and manages the technical support efforts which include responsibility for all system software, hardware and database administration.  Performs related work including, but not limited to:
• Plans and defines the objectives and framework within the Management Information Systems Department.
• Provides technical support relating to systems software and hardware.  Evaluates new technical developments and recommends appropriate actions and assesses proposed systems and identifies impacts on current and planned resources.
• Assists in developing the organizational technology base to satisfy the organization's needs.  This includes establishing standards for use of system software and hardware required by the installation, maintaining up-to-date data knowledge of the systems software and hardware and ensuring optimal utilization of the system resources.
• Establishes database related standards and procedures and establishes the methodology for the control, security and integrity of data.  Provides effective security of existing data and systems software to meet organizational needs.  Establishes and monitors policies and procedures for the systems programming, operations and security function.
• Plans, monitors and reports to management on data processing resources utilization and requirements including personnel, equipment and associated costs. This includes estimating resource requirements and costs for maintaining production services.
• Performs problem management for the organization, which includes assisting users with inquiries about the data processing system and services and assuring timely follow-up on problems, and user interface, along with performing problem tracking and reporting to management.
• Manages the MIS function to provide a high level of service within the constraint of resources - both human and capital.  Keeps abreast of significant software and hardware technology changes so improvements of service can be realized.
• Greets all patients/clients/customers via telephone or directly in a personal and professional manner.
• Responsible for all data input integrity to ensure the daily/weekly/monthly patient transaction reports accurately reflect accounting activities:
• Responsible for the development and preparation of required and/or requested management reports.
• Ensures that patient billings are able to be completed accurately and on a timely basis to ensure maximum revenues.
• Responsible for the appropriation of M.I.S. department charges where applicable.
• Research new opportunities for increased productivity from computer technology throughout the organization.  Evaluate and apply new computer hardware and software technologies and educate users regarding the benefits of such improvement.
• Assumes other duties as assigned by Chief Operating Officer
• Attends Board of Directors meetings
• Graduation from an accredited college with a Master's degree in Computer Science
• Four (4) years of experience in computer programming, information system design and systems analysis, which shall have involved major responsibility for the development and implementation of large scale data processing systems.
• Applicants who do not possess the required education, Master level, may substitute additional experience as indicted above on a year for year basis.
• Thorough and up-to-date knowledge of the capabilities, operating characteristics and programming of all data processing and data preparation equipment and software.
• Thorough knowledge of information systems design concepts and alternative manual, mechanical or electronic means for gathering and storing data, as well as converting data into useful information.
• Wide knowledge of office policies and procedures, modern accounting and statistical principles, policies and practices.
• Thorough working knowledge of forms, flowcharts, decision table and blocks diagram, and knowledge of the terminology used in M.I.S.
• Thorough knowledge of relational database concepts such as file structure and Dbase languages such as Dbase IV, FoxPro, Clipper, etc.
• Effective interpersonal skills; frequently interacts with subordinates, peers and functional managers and vendors.  Requires strong individual managerial, administrative and human relations skills.
• Strong working knowledge of the design, programming and maintenance of computer software and the establishment of software standards as well as computer hardware.
• Accountable to the Chief Operating Officer for all phases of activities.
• Advises, consults, coordinates with:
o Chief Operating Officer - Hardware and software planning, maintenance and training for all sites; budgeting, reports and data integrity, MIS applications.
o Chief Financial Officer -  Budgeting, expenditures, patient billing, long and short term MIS planning, accounts receivable reports.
o Chief Medical Officer - MIS applications, patient information, database standards and procedures; reports and data integrity.
o Managed Care Coordinator -  MIS applications, patient enrollment and billing, reports and data integrity.
o Director of Development -   Reports and data integrity.
o Director of Patient Services - MIS applications, patient information, database standards and procedures; reports and data integrity. 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to walk and talk or hear.  The employee frequently is required to stand and use hands to handle, finger or feel objects, tools or controls.  The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to ten (10) pounds and occasionally lift and/or move up to twenty-five (25) pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

External Applicants: Please apply through Indeed careers link: https://www.indeedjobs.com/henry-j-austin-healthcenter/_hl/en_US
Internal Applicants: Please send cover letter & updated resume to shelby.kuster@henryjaustin.org with the job title on the subject line, as well as a completed internal job application.