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Quality Improvement Assistant

Quality Improvement
Status: 
Full Time
Department: 
Quality Improvement
Hours: 
Full Time
Description: 

Click here to apply: https://indeedhi.re/2AGy2Dc

MAJOR FUNCTION:
Under the general direction and supervision of the Director of Quality Improvement performs the functions of the Quality Improvement Assistant.  With a focus on detail and accuracy, the QI Assistant will assist with data collection, documentation, tracking, communication and support in all areas of the HJAHC Quality Improvement Program.
 
ESSENTIAL FUNCTIONS:
• Works cooperatively with all employees to carry out the goals and objectives of Henry J. Austin Health Center, Inc., according to the established policies and procedures and current initiatives
• Works closely with Director of Quality to establish priorities in duties/responsibilities
• Accurately collects and collates data from a variety of sources such as clinical data from the EMR, EDR and other sources needed for UDS, HEDIS, Quality Incentive Programs and other quality measures 
• Assists in gathering and recording data into excel or other designated formats for reporting to regulatory agencies and quality incentive programs
• Assists with completion of continuous improvement initiatives and projects
• Reviews data collected for continuous quality improvement activities and identifies gaps in compliance
• Supports communication with all employees on quality issues
• Assists in surveys distribution and timely completion
• Assists with reinforcing goals and processes of initiatives and communicating staff concerns and questions to Director of Quality  
• Attends small group meetings and presents data as requested. 
• Will train as a Scribe and directly work with scribes to improve quality outcomes
• Performs all related work as required.
 
EDUCATION:
• Bachelor’s degree in healthcare/medical-related degree or equivalent required.
 
PREREQUISITES FOR THE JOB:
• Minimum of two-three (2-3) years’ quality improvement experience in a Healthcare setting preferred
• Computer literacy including Advanced Proficient experience with Excel and Microsoft Word
• Ability to learn reporting requirements quickly and apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Strong written and verbal presentation/communication skills
• Knowledge of medical terminology preferred; medical background a plus (i.e. CMA or Medical Scribe)
• Ability to learn and understand metrics (creating, utilizing, analyzing and validating them)   
• Ability to use statistical data analytic software/ programs such as SPSS, Stata, etc. 
 
PERSONAL CHARACTERISTICS
• Ability to work well with others and to assist the public and other staff members cooperatively and courteously.
• Excellent communication and interpersonal skills.
• Ability to convey information effectively.
• Manages own time and respectful of the time of others.
• Recognize and respect cultural diversity.
• Team work and collaboration 
• Demonstrates computer proficiency.
• Meets dress code standards; appearance is neat and clean.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification while on duty
• Maintains patient confidentiality at all times.
• Completes in-services and returns in a timely fashion.
• Attends annual review and department in-services, as scheduled.
• Represents the organization in a positive and professional manner.
• Actively participates in performance improvement and continuous quality improvement (CQI) activities.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, visions and goals of the facility, as well as the focus statement of the department.
• Interest in healthcare outcomes for the Trenton Community 
 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, working at a computer for extended periods of three hours or more; use hands to handle, finger or feel objects, tools or controls; and talk or hear, is frequently required to reach with hands and arms. The employee is required to stand which can be for long periods of time, walk and stoop, kneel, or crouch.  
• The employee must regularly lift and/or move up to ten (10) pounds and occasionally lift and/or move up to twenty-five (25) pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
 
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.