Nursing Department Assistant

Full Time
Full Time

Click here to apply: https://indeedhi.re/2IXAE4m


Under the supervision of the Director of Nursing, the Nursing Department Assistant handles administrative duties within the Nursing Department office. Performs clerical duties to maintain an organized healthcare office and allow medical staff to focus on patient care.


  • Answers phones, makes copies, schedules appointments and maintains supplies
  • Assists with the coordination and administration of the vaccine program
  • Provides support to nursing and clinical staff for using the electronic medical records system, Athena
  • Administers and maintains patient records, breaks down medical charts for record keeping and coordinates billing.
  • Maintains a line of communication between the patient and clinical staff, and communicates with clinical staff to ensure all appropriate patient information is gathered.
  • Assists the Director of Nursing in the development of policies and procedures that govern nursing services and other services under his/her position control.
  • Under the supervision of the Director of Nursing, assists in collaborating with other departments and agencies regarding resources and services for improved patient care and staff development.
  • Audit Daily chart review pre-visit planning
  • Monitor  morning huddles
  • Audit care coordination for Hospital admission and discharge            
  • Complete nurses monthly vacation schedule and request for time off..
  • Retrieve daily staff   callout messages and  staff accordingly
  • Daily monitoring of clinical employees, clinical area, and clinical  p/p: flow of patients,  coding, nursing logs, etc.
  • Monitor  and Audit  Medication Management and Medical Equipment
  • Monitor and Audit VFA/VFC and private vaccine.
  • Monitor and audit Infection Control and  Patient Safety audits,
  • Attend required and designated meetings.
  • Under the direct supervision of the Director of Nursing, supports and enforces infection-control policies and procedures.
  • Participates in orientation and in-service training for personnel.
  • Assists the Director of Nursing during the performance evaluation process to ensure timely completion.
  • Under direction of the Director of Nursing, schedules or registers staff for educational in-services/seminars.
  • Monitor log books, projects, and ensures that staff persons are complying with the policies and procedures of the nursing department.
  • Working with clinical teams, maintains on-going awareness of patient flow and ensures the proper scheduling of patients in coordination with the Director of Nursing.
  • Assists with scheduling and monitoring absences.
  • Assists Director of Nursing with planning special events.
  • In-puts medical data into various computer programs
  • Representative of the nursing department on the Process Transformation team.


  • Participates in other assigned duties as designated by the Director of Nursing.
  • Attend job related training as mandated.
  • Meets dress code standards; appearance in neat and clean.
  • Maintains regulatory requirements.
  • Reports to work on time and as scheduled; completes work within designated time.
  • Wears identification while on duty; uses computerized punch time system correctly.
  • Maintains patient confidentiality at all times.
  • Completes in-services and returns in a timely fashion.
  • Attends annual review and department in-services, as scheduled.
  • Attends a minimum of 10 staff meetings annually; reads monthly staff meeting minutes.
  • Represents the organization in a positive and professional manner.
  • Actively participates in performance improvement and continuous quality improvement (CQI) activities.
  • Complies with all organizational policies regarding ethical business practices.
  • Communicates the mission, visions and goals of the facility, as well as the focus statement of the department.

EDUCATION & Experience:

  • High school degree required; Bachelor’s degree preferred
  • Preferred minimum of 2 (two) years supervisory experience
  • CMA with experience in an ambulatory care center preferred


  • Must hold current certification in Basic Life Support.
  • Complete Care Coordination and Transitional Management Course.
  • Proficient in MS Word, Excel, PowerPoint, and Outlook


  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.  Ability to write reports, business correspondence and procedure manuals. 
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety          of instructions furnished in written, oral, diagram or schedule form.


  • Accountable to the Director of Nursing for all phases of activities.
  • Advises, consults, and coordinates with:
    • Chief Medical Officer - Efficient and effective clinical functioning, staffing, policy and procedure.
    • Chief Operating Officer or designee - Staffing and staff development, policy and procedure, facility related issues, safety and licensure.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit; use hands to handle, finger or feel objects, tools or controls; and talk or hear.         is frequently required to reach with hands and arms.  The employee is required to stand which can be for long periods of time, walk and stoop, kneel, crouch or crawl.
  • The employee must regularly lift and/or move up to ten (10) pounds and occasionally lift and/or move up to twenty-five (25) pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.