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Bilingual Mobile Health Services Coordinator

Clinical
Status: 
Full Time
Department: 
Clinical
Location: 
ICS/MHU
Hours: 
8am-5pm
Union: 
NON-Union
Grant or HJAHC: 
HJAHC
Description: 

Bilingual Mobile Health Services Coordinator
 
Reports to: Chief Medical Officer                                                  Division: Medical Services
Non-Exempt                                                                                      Department:  ICS/MHU
Date:   2/20/2019                                                                             Date Approved: 2/20/2019
 
MAJOR FUNCTION:
The Coordinator will coordinate the day-to-day activities of HJAHC’s latest site the Mobile Health Unit (MHU), which is a clinic on wheels. The selected candidate will assist with development and implementation of programs and services on the MHU. This may include establishing or maintaining partnerships with potential MHU locations across Mercer County, as well as activities to identify underserved populations that would benefit from MHU services. The Coordinator will be responsible for ensuring the MHU is kept in excellent condition, with adequate resources to provide quality mobile health care at all times.
Essential responsibilities:
Under general supervision, the selected candidate's responsibilities will include, but not be limited to, the following:

  • Drive mobile unit to and from events and various locations around Mercer County
  • Maintain accurate records such as daily vehicle trip log, van inventory and sign-in sheets to ensure proper tracking and data collection; prepare vehicle reports
  • Maintain mobile unit; must keep van’s interior and exterior clean, neat and organized at all times;
  • Report any mechanical problems with the van; updating Director of Operations or designee on repairs needed and replacement of supplies
  • Work with community partners and other HJA directors and staff to develop and maintain a schedule of all MHU and ICS services and events
  • Conduct and participate in community events, in conjunction with other team members, alone or in coordination with internal and external partners in various settings to bring medical services to the greater Trenton community.
  • Conduct outreach to promote services offered on the MHU, coordinate with appropriate partner organizations, community-based staff, and host sites for maximum delivery of services
  • Perform various other support tasks for the Department when not in the field
  • Stock Unit with pertinent materials at all times and in advance of scheduled events
  • Registration of patients at ICS/MHU sites as needed
  • With appropriate HIPPA training and patient consent, communicate with family members and significant others as indicated.
  • Identify beneficial local resources, keep track of patient referrals and assist with keeping appointments.
  • Promote the program within the Health Center and at other health care organizations that feed and draw from the Health Center.
  • Assist in the collection of program data; participate in Quality Assurance and Performance Improvement activities as appropriate
  • Set up and break down of outreach exhibits, materials and equipment prior to and after an event
  • Must be willing and available to work evenings and weekends as needed.

EDUCATION:
1.         A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2.         High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3.         Education and/or experience, which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
4.         Must hold current certification in Basic Life Support (BLS) Certificate.
PREREQUISITES FOR THE JOB:

  • Bilingual Required (English/Spanish)

 

  • Experience with driving a Van is preferred

 

  • Must hold and maintain a NJ valid Driver’s License in good standing. CDL is preferred but not required
  • Possess good driving knowledge of Mercer County.
  • Strong customer service and interpersonal skills which allow effective direct communications with the general public, agency staff, City officials and external parties with which the office relates.
  • Possess exceptional verbal and written communication skills.
  • Ability to multi-task in a fast-paced, high volume environment.
  • Ability to work independently and as part of a team.
  • Computer literate with Proficiency in Microsoft Office.

 

  • Skill in the application of modern office techniques and practices and the use and care of office machines and equipment. Working knowledge of common software packages necessary to perform the functions of the position.

 

  • Ability to read and comprehend instructions, correspondence and memos. Ability to write correspondence; effectively present information in one -on –one and small groups to clients and other employees of the organization.

 

  • Ability to review and abstract data from patient records.

 

  • Works with the on-site team to identify needed non -clinical supplies and ensure requests are made and approved for purchase.  
  • Perform other duties as requested by Supervisor/ Director

PERSONAL CHARACTERISTICS

  • Ability to work well with others and to assist the public cooperatively and courteously.
  • Excellent communication and interpersonal skills.
  • Possesses strong interpersonal communication skills; is outgoing, very sensitive and aware of needs of vulnerable populations.
  • Demonstrates consistent effort to maintain sound working relationships with staff.
  • Demonstrates flexibility and cooperation in relation to workplace staffing needs; rotating on an emergent basis and providing assistance, as needed.
  • Consistently utilizes appropriate lines of authority, as needed.
  • Detail-oriented with outstanding organizational skills.
  •  

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to remain in a stationary position 50-75% of the time; constantly operates a motor vehicle, and positions hands and fingers to control the vehicle safely; communicates effectively with other staff members and patients; is frequently required to remain in an upright position, which can be for long periods of time; positions self to board van, positions self to reach items on shelves.
The employee must regularly move up to ten (10) pounds and occasionally move up to twenty- five (25) pounds. Must be able to detect obstacles and roadways/ signage while driving the van.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.