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QUALITY CARE CLOSE TO HOME

AIM Community Health Worker

AIM
Status: 
Full Time
Department: 
AIM
Hours: 
Full Time
Description: 

MAJOR FUNCTION:
The AIM Community Health Worker will provide support for all AIM program functions.  This includes Outreach, Asthma/COPD Awareness events, communication and follow up with patients/caregivers, the Program manager, HJAHC staff in both clinical and non-clinical departments, contact with community agencies as needed, collection and analyzing of data for reporting purposes.
 
ESSENTIAL FUNCTIONS:
• Provide exceptional service and/or care to all patients, customers and team members. 
• Is bilingual, and has the ability to interpret in English and Spanish, both oral and written. 
• Successful completion (80%) of the Asthma Education for the Community Health Worker course offered by the HJAHC AIM program.
• With appropriate HIPPA training and patient consent, communicates with family members and significant others as indicated.
• Promoting effective resource utilization with the multidisciplinary team. 
• Follows up on and keeps track of all referrals. Schedules and confirms appointments.
• Prepares worksheets and resources for AIM sessions, and workshops.
• Assists with AIM educational sessions in the Health Center, follow up phone calls and correspondence.
• Presents and/or assists with AIM workshops in the community as required. Ensure that pre/post testing is conducted for participants and collect data.
• Promotes the program within the Health Center, at other health care organizations, community agencies, community organizations and schools 
• Assists in the collection of Program data. Ensures data collection is up to date.
• Participates in AIM Advisory Board meetings. Records meeting minutes.  Attends meetings with the program personnel. 
• Contacts key personnel at participating centers and other service/health-related organizations with access to target population to identify status of services and coordinate patient care.
• Regularly updates the AIM program manager.
• Maintains stock of educational materials, resources and program supplies. Submits purchase request to Program Manager for approval and orders on a quarterly basis.
• Perform other duties as requested by Unit Manager/ Supervisor.
EDUCATION
• High School diploma.  
• Training as a Community Health Worker; Medical Assistant acceptable, Certified Medical Assistant Preferred; minimum one (1) year related experience and/or training in a healthcare setting or relevant combination of education and experience.
• Must hold current certification in Basic Life Support (BLS) Certificate.
 
PREREQUISITES FOR THE JOB
• Bilingual (English/Spanish) required.
• Ability to read and comprehend instructions, correspondence and memos. Ability to write correspondence; effectively present information in one -on –one and small groups to clients and other employees of the organization.
• Computer literate.
• Skill in the application of modern office techniques and practices and the use and care of office machines and equipment. Working knowledge of common software packages necessary to perform the functions of the position.
• Ability to review and abstract data from patient records.
• A valid New Jersey driver’s license.
• Access to vehicle as needed to attend workshops, patient appointments at each of the 4 HJAHC sites, and meetings.
• Occasional evening and or Saturday availability is required. 
• Committed to a smoke-free environment both personally and professionally due to the vulnerable respiratory health of the population served, and to reflect the commitment to respiratory health education provided by the program.
 
PERSONAL CHARACTERISTICS
• Ability to work well with others and to assist the public cooperatively and courteously.
• Excellent communication and interpersonal skills.
• Excellent organizational skills
• Possesses strong interpersonal communication skills; is outgoing, very sensitive and aware of needs of vulnerable populations. 
• Demonstrates consistent effort to maintain sound working relationships with staff.
• Demonstrates flexibility and cooperation in relation to workplace manpower and staffing needs by rotating on an emergent basis and providing assistance, as needed. 
• Consistently utilizes appropriate lines of authority, as needed.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this job, the employee is regularly required to sit; use hands to handle, finger or feel objects, tools or controls; and talk or hear; is frequently required to stand which can be for long periods of time, walk and stoop, kneel or crouch.
The employee must regularly lift and/ or move up to ten (10) pounds and occasionally lift and/or move up to twenty- five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
 
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essentials functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The employee in this position may be required to interact with patients with respiratory conditions that could be seriously affected by first or second-hand smoke or other airborne irritants. Therefore, the employee is expected to report to work and remain free from while at work, any smell or odor such as tobacco-related or fragranced products.